You can now order all our coffees in subscription. Simply select the product subscription and delivery interval.
In your user account you can change or cancel your subscription at any time. There is no commitment. The debit takes place automatically with your deposited payment method.
Do I need a customer account for a subscription?
No - This is not mandatory. If you don't want to create an account with us, you can still subscribe. You will receive an email with a so-called "magic link". With this link you can manage your subscription.Â
Customers who have created an account can manage their subscriptions directly by logging into the user account.
Am I always free of shipping costs?
For Germany and Austria, free delivery applies to orders of 49€ or more for your subscription products. If you have also added products that are only delivered once, you must make sure that the value of your future subscription orders is above 49€. Otherwise you will have to pay shipping costs in the future. The shipping costs for other countries can be found HERE
How can I pause or cancel my subscription?
In your user account you will find the item "My subscriptions". There you can manage your subscription. You can pause or cancel your subscription. Customers without a user account can use their "Magic-Link" to manage their subscription. Here is a screenshot:Â
Yes - you can add, remove or adjust the quantity of products at any time. You can also add so-called one-time purchases. For example, you can order an extra pack of coffee once. This is only valid for the next order and will be removed from your subscription afterwards.
Yes, this is possible at any time. Use your billing plan in the subscription management (user account or "Magic-Link"). Now just click on "skip payment" next to the order you want to skip. Here is an example (highlighted in yellow is the link to skip payment of a scheduled order):
If the payment fails more than 3 times, your subscription will be automatically cancelled. If this happens, you will receive an email from us with your link where you can manage your payment method.
Yes - we are always surprised, too. Just order and you're done. If you have any problems or questions, you can write to us at shop@unbound.cc.
Find your new favorite coffee in our store - whether for the portafilter, the fully automatic machine, the espresso maker or for filter coffee. We roast for all preparation methods. You love it strong-Italian, as espresso and cappuccino, or do you prefer bright Third Wave Coffee roasts for Pour Over and Coldbrew? At unbound, we give you all the options.